Backstage Boutique Spa Hotel offers a unique fusion of urban chic and artistic flair, featuring outstanding spa amenities and contemporary design elements. This 4-star Zermatt hotel includes an in-house cinema and highly acclaimed dining options.
Rooms & Amenities
Rooms at Backstage Boutique Spa Hotel feature private balconies and modern amenities including a minibar, flat-screen TV, and elegantly crafted furnishings. Deluxe rooms offer a freestanding bath with panoramic valley views, while cube lofts provide a self-contained space with bunk beds and an innovative design.
Dining Options
The restaurant After Seven by Ivo Adam boasts 1 Michelin star, offering a half board option featuring meals from an awarded chef. For casual dining, there is a café serving homemade cakes and hot drinks, alongside additional local eateries nearby.
Leisure & Activities
Leisure amenities include a spa area equipped with a hot tub, sauna, and steam room, as well as unique sensory cubes featuring a dark steam room with pulsing light. Guests can enjoy skiing with a ski rental service and ski passes available directly from the hotel.
Location & Transportation
Backstage Boutique Spa Hotel features a cinema with a variety of film screenings and is conveniently located within walking distance to the Gornergrat railway and Sunnegga railway. Local transport includes the Vispa and Bahnhof bus stations, both within a few minutes' walk.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Tranquil Spa Retreat
“The spa experience was sublime, with thoughtfully designed spaces that enhanced relaxation and rejuvenation.” view full review
Well-Equipped Room
“My room was impressively designed with ample hanging space, featuring 13 hooks which easily accommodated all my climbing gear and clothing.” view full review
Delicious Breakfast
“Breakfast was good with a variety of options that catered to all tastes, ensuring a great start to the day.” view full review
Unique Loft Vibe
“Our stay in the loft room was fantastic; it felt like an art installation and added a creative touch to our experience.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Charming handcrafted room design
Delicious and varied dining options
Challenging temperature control in the room
Location restrictions due to avalanche risk
8.2/10
Great
Rooms
8.0
Location
8.2
Service
8.4
Dining
8.0
Guest reviews
8.2/10
based on 5 reviews
8.9
8.9/10 based on 1066 reviews
Sam
United Kingdom,
May
2024
8.2/10
The hotel offers a unique room experience with handcrafted designs by the owner, a cozy fireplace, and a balcony showcasing a stunning Matterhorn view. However, temperature control can be challenging in the room. The service is welcoming and helpful, while the dining options are varied and delicious. The location is ideal for exploring the village and enjoying the spa, but there were restrictions due to avalanche risks. Overall, a charming hotel with character and excellent amenities.
Rooms
8.0
The room's handcrafted design by the owner is charming, combining classic wood and chalet architecture with a loft-style. The bunk beds and the shower accessible via a ladder add a unique touch.
Service
8.0
The service was welcoming and helpful, making the stay pleasant and convenient for guests.
Location
7.0
The hotel's location in the heart of the village is convenient, with ski rental and shuttles nearby. However, there were restrictions due to avalanche risk during the stay.
Dining
9.0
The dining experience offered various delicious options, and the staff was friendly and accommodating.
Facilities
9.0
The hotel provides diverse facilities, including laundry services, airport shuttle, and ski equipment hire, enhancing the overall guest experience.
Charming handcrafted room design
Challenging temperature control in the room
Stephen
United States of America,
March
2024
8.8/10
The hotel offers a unique experience with rooms featuring views of the forest and river, including a stunning glass cube with the bath and shower. The absence of a coffee machine was a downside, but the convenience of the boot room added value to the stay.
Rooms
8.0
I loved the view from my room, overlooking the forest and river, especially with the mesmerizing glass cube housing the bath and shower. The absence of a coffee machine was a bit disappointing, but the access to the boot room was really handy.
Service
9.0
The service was excellent, with helpful assistance provided in the ski room for taxis and storage. The staff had great knowledge of the area for skiing, and their understanding was top-notch.
Location
10.0
The hotel's location is ideal, just a short walk from the train station and centered amidst all Zermatt attractions. Having a cinema and bar in the basement was a unique feature, and the convenience of ski rental in the same building and ski shuttle nearby made the stay even better.
Dining
8.0
The dining experience was very good, offering fresh fruits, bread, cheese, and meat with a fantastic view. Although there were limited choices, the overall quality was excellent.
Facilities
9.0
The facilities were impressive, with various amenities offered such as laundry, airport shuttle services, and ski equipment rentals. The presence of a paid airport shuttle and pet amenities added extra convenience.
James
United States of America,
March
2024
8.2/10
I had a great stay at the hotel. The rooms were clean and comfortable, and the staff was friendly and helpful. The location was fantastic, and the dining experience was enjoyable. However, there were a few setbacks with soundproofing and room temperature management.
Rooms
7.0
The rooms were clean and comfortable, but lacked soundproofing and struggled with regulating room temperature.
Service
9.0
The service was top-notch with very friendly and helpful staff.
Location
8.0
The hotel is superbly located in the heart of the village, close to ski-rental facilities and the ski shuttle. However, some rooms face the opposite side instead of the picturesque Matterhorn view.
Dining
8.0
Dining was delicious with a good selection for breakfast, including fresh fruits, bread, cheese, and meat.
Facilities
9.0
Various facilities available, making the stay enjoyable and convenient.
Friendly staff
Soundproofing issue
Alexander
United Kingdom,
October
2023
7.2/10
The hotel offers a unique room experience with a huge bed and exceptional sleeping quality, along with a stylish atmosphere. The central location near the train station is convenient, but some cleanliness issues were noted. The service was friendly and helpful, although there were inconsistencies with towel stocking. Dining options were mixed, with limited selections but high praise for the friendly staff.
Rooms
8.0
The room was like a feather-filled boutique style, with a fusion of glass, steel, and wood, creating a unique atmosphere.
Service
7.0
The staff was quite young but friendly, offering recommendations and assistance when needed.
Location
6.0
The central location near the train station and village street offers convenience, with a supermarket in close proximity. However, cleanliness issues were noted.
Dining
7.0
The dining experience had both positives and negatives, with friendly staff but limited selections at times.
Facilities
8.0
The hotel provides useful facilities like laundry services, airport shuttle, and options for ski equipment hire.
unique room design
cleanliness issues
Edward
United States of America,
June
2023
9.0/10
I had a pleasant stay at the hotel, with clean and spacious rooms offering a refreshing view of the mountains from the balcony. The service was excellent, especially with accommodating our young children. The central location made it convenient to access various attractions in Zermatt. The dining experience was enjoyable with a good variety of options. Overall, a great value for the money.
Rooms
9.0
The rooms were very clean and spacious with high ceilings and a direct view of the mountains from the balcony. It was a super refreshing experience in the morning.
Service
9.0
The staff, from reception to the spa, were great with our very young children and made us feel welcome. They were knowledgeable and incredibly helpful with any requests we had.
Location
10.0
The hotel is very central in Zermatt, less than a 5-minute walk from Gornergrat and the main station, allowing easy access to the train and ski slopes. The relaxed and friendly atmosphere added to the charm of the location.
Dining
8.0
The dining experience was lovely with plenty of options to choose from. The breakfast delivered every morning was quite good and enjoyed with a nice view.
Facilities
9.0
The facilities were impressive, with a new concept and nice staff available for laundry, airport shuttle, ski pass vendor, and ski equipment hire.
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