Backstage Boutique Spa Hotel, Zermatt ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Hofmattstrasse 4, Zermatt, Switzerland, 3920

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Matterhorn View

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Deluxe Selection Double Room

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Cozy Art Double Room

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Zermatt200 m

Airports

Sion (SIR) 76.9 km

Agno (LUG) 161.7 km

Train

Zermatt railway station300 m

Train100 m

Bus

Bus stop 11.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“Every morning, I was treated to a wonderful breakfast spread, complete with various options, fresh coffee, and even prosecco to kickstart my day.” view full review

Relaxing Hot Tub!

“After a long day of skiing, the hot tub was the perfect retreat. It was incredibly relaxing and just what we needed to unwind each evening.” view full review

Excellent Shuttle Service!

“The complimentary shuttle was a good surprise. The service was reliable, and they even covered our taxi fare to the station when we left early!” view full review

Accessible Amenities

“The hotel has thoughtfully designed facilities, ensuring comfort and ease of access for all guests, which really enhanced the overall experience.” view full review

General

No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Ski school
Hiking
Cycling
Tennis court

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Pet amenities available
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Parquet floor

Location

Hofmattstrasse 4, Zermatt, Switzerland, 3920

Map view

street view

Hofmattstrasse 4, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

2.0 km

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.2 km

Sunnegga

2.4 km

Moosstrasse

Gorner Gorge

1.8 km

Theme Park

Forest Fun-Park Zermatt

1.3 km

Beach

Leisee

2.1 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.6 km

Ski Area

Wolli park for beginners Sunnegga

2.6 km

Garden

Ricola Herb Garden

2.1 km

Garden

Dossen Glacier Garden

3.2 km

Zmutt Glacier

3.0 km

Zmutt

2.9 km

Bridge

Hangebrucke

3.2 km

Church

Kapelle Riffelberg "Bruder Klaus"

3.4 km

Beach

Grunsee

3.5 km

Weiler Zmutt

Kapelle Mutt

2.9 km

Nearby

Museum

Matterhorn Museum

350 m

Cemetery

Mountaineer's Cemetery

390 m

Church

St Peter's English Church

240 m

Bridge

Photopoint Kirchbrucke bridge

340 m

Church

Parish Church of St. Mauritius

390 m

Bahnhofstrasse

Walk of Climb

240 m

Stellisee 3920 Zermatt

Stellisee

110 m

Hinterdorfstrasse 25

Hinterdorfstrasse

220 m

Hohbalmen

280 m

Castor Mountain

280 m

Seilerwiesenstrasse 9

Obere Matten playground no. 1

320 m

Murmeli Brunnen

240 m

Triftbachstrasse 7

Bergfuhrerdenkmal

290 m

Denner Partner

430 m

Restaurants

Walliserkanne

110 m

32 Bahnhofstrasse

Pizzeria Ristorante Molino

140 m

Bahnhofstrasse 52 3920 Zermatt

Manud Cafe/bar

10 m

Hofmattstrasse 4

Pollux

70 m

Bahnhofstrasse 28 3920 Zermatt

Ristorante Vieux-Valais da Nico

90 m

Hofmattstrasse 16

China Garden

80 m

Bahnhofstrasse 18

Cafe Serac

50 m

Hofmattstrasse 7

Baeckerei

60 m

Bahnhofstrasse 28

Derby

90 m

22 Bahnhofstrasse

Vegistube

70 m

Bahnhofstrasse 28

Restaurant Pinte

70 m

Bahnhofstrasse 28 Hotel Pollux

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

Charming handcrafted room design

Delicious and varied dining options

Challenging temperature control in the room

Location restrictions due to avalanche risk

8.2/10

Great

Rooms

8.0

Location

8.2

Service

8.4

Dining

8.0

Sam

United Kingdom, May 2024

8.2/10

The hotel offers a unique room experience with handcrafted designs by the owner, a cozy fireplace, and a balcony showcasing a stunning Matterhorn view. However, temperature control can be challenging in the room. The service is welcoming and helpful, while the dining options are varied and delicious. The location is ideal for exploring the village and enjoying the spa, but there were restrictions due to avalanche risks. Overall, a charming hotel with character and excellent amenities.

Rooms

8.0

The room's handcrafted design by the owner is charming, combining classic wood and chalet architecture with a loft-style. The bunk beds and the shower accessible via a ladder add a unique touch.

Service

8.0

The service was welcoming and helpful, making the stay pleasant and convenient for guests.

Location

7.0

The hotel's location in the heart of the village is convenient, with ski rental and shuttles nearby. However, there were restrictions due to avalanche risk during the stay.

Dining

9.0

The dining experience offered various delicious options, and the staff was friendly and accommodating.

Facilities

9.0

The hotel provides diverse facilities, including laundry services, airport shuttle, and ski equipment hire, enhancing the overall guest experience.

Charming handcrafted room design

Challenging temperature control in the room

Stephen

United States, March 2024

8.8/10

The hotel offers a unique experience with rooms featuring views of the forest and river, including a stunning glass cube with the bath and shower. The absence of a coffee machine was a downside, but the convenience of the boot room added value to the stay.

Rooms

8.0

I loved the view from my room, overlooking the forest and river, especially with the mesmerizing glass cube housing the bath and shower. The absence of a coffee machine was a bit disappointing, but the access to the boot room was really handy.

Service

9.0

The service was excellent, with helpful assistance provided in the ski room for taxis and storage. The staff had great knowledge of the area for skiing, and their understanding was top-notch.

Location

10.0

The hotel's location is ideal, just a short walk from the train station and centered amidst all Zermatt attractions. Having a cinema and bar in the basement was a unique feature, and the convenience of ski rental in the same building and ski shuttle nearby made the stay even better.

Dining

8.0

The dining experience was very good, offering fresh fruits, bread, cheese, and meat with a fantastic view. Although there were limited choices, the overall quality was excellent.

Facilities

9.0

The facilities were impressive, with various amenities offered such as laundry, airport shuttle services, and ski equipment rentals. The presence of a paid airport shuttle and pet amenities added extra convenience.

James

United States, March 2024

8.2/10

I had a great stay at the hotel. The rooms were clean and comfortable, and the staff was friendly and helpful. The location was fantastic, and the dining experience was enjoyable. However, there were a few setbacks with soundproofing and room temperature management.

Rooms

7.0

The rooms were clean and comfortable, but lacked soundproofing and struggled with regulating room temperature.

Service

9.0

The service was top-notch with very friendly and helpful staff.

Location

8.0

The hotel is superbly located in the heart of the village, close to ski-rental facilities and the ski shuttle. However, some rooms face the opposite side instead of the picturesque Matterhorn view.

Dining

8.0

Dining was delicious with a good selection for breakfast, including fresh fruits, bread, cheese, and meat.

Facilities

9.0

Various facilities available, making the stay enjoyable and convenient.

Friendly staff

Soundproofing issue

Alexander

United Kingdom, October 2023

7.2/10

The hotel offers a unique room experience with a huge bed and exceptional sleeping quality, along with a stylish atmosphere. The central location near the train station is convenient, but some cleanliness issues were noted. The service was friendly and helpful, although there were inconsistencies with towel stocking. Dining options were mixed, with limited selections but high praise for the friendly staff.

Rooms

8.0

The room was like a feather-filled boutique style, with a fusion of glass, steel, and wood, creating a unique atmosphere.

Service

7.0

The staff was quite young but friendly, offering recommendations and assistance when needed.

Location

6.0

The central location near the train station and village street offers convenience, with a supermarket in close proximity. However, cleanliness issues were noted.

Dining

7.0

The dining experience had both positives and negatives, with friendly staff but limited selections at times.

Facilities

8.0

The hotel provides useful facilities like laundry services, airport shuttle, and options for ski equipment hire.

unique room design

cleanliness issues

Edward

United States, June 2023

9.0/10

I had a pleasant stay at the hotel, with clean and spacious rooms offering a refreshing view of the mountains from the balcony. The service was excellent, especially with accommodating our young children. The central location made it convenient to access various attractions in Zermatt. The dining experience was enjoyable with a good variety of options. Overall, a great value for the money.

Rooms

9.0

The rooms were very clean and spacious with high ceilings and a direct view of the mountains from the balcony. It was a super refreshing experience in the morning.

Service

9.0

The staff, from reception to the spa, were great with our very young children and made us feel welcome. They were knowledgeable and incredibly helpful with any requests we had.

Location

10.0

The hotel is very central in Zermatt, less than a 5-minute walk from Gornergrat and the main station, allowing easy access to the train and ski slopes. The relaxed and friendly atmosphere added to the charm of the location.

Dining

8.0

The dining experience was lovely with plenty of options to choose from. The breakfast delivered every morning was quite good and enjoyed with a nice view.

Facilities

9.0

The facilities were impressive, with a new concept and nice staff available for laundry, airport shuttle, ski pass vendor, and ski equipment hire.